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Showing posts from May, 2011

The Hub

The role of the Product Manager is unique in the business world, particularly in technology companies. No one else is responsible for working with so many different disciplines - Engineering, Marketing, Sales, Support, executives, and others - on a daily basis. The role is really the hub of the product organization, and the strength of the hub is the key to how well a wheel rolls. I've seen Product Managers perform in very different ways, with different results for the organization. Some of these include Reactors, Coordinators, and Initiators . A  Reactor  is a PM who waits for balls to be thrown his way, juggles them as they arrive, and returns them or passes them along as quickly as possible. A reactive PM is often overwhelmed by demands from different directions, and is rarely able to inspire new strategies or lead new initiatives. PMs tend to fall into a reactive role through a combination of overwhelming external demands and difficulty prioritizing them.  It's importan